The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast I purchased was truly excellent, especially the egg frittata that melted in my mouth. Everything was fresh and delicious, definitely the best meal I've had in a long time.” view full review
Luxurious Experience
“The hotel created a luxury environment for our honeymoon, complete with champagne and truffles. It felt like a special getaway where every detail was taken care of.” view full review
Responsive Service
“Despite a challenging check-in experience, the staff was ultimately very accommodating, which really helped enhance my stay once we sorted things out.” view full review
Beautiful Room!
“The room was beautifully decorated and provided a comfortable retreat. It was a wonderful place to relax and enjoy our special occasion.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
235 Louis Campau Promenade Nw,
Grand Rapids,
Michigan,
United States,
49503,
Michigan
Map view
street view
235 Louis Campau Promenade Nw,
Grand Rapids,
Michigan,
United States,
49503,
Michigan
City landmarks
Museum
Grand Rapids Public Museum
640 m
Zoo
John Ball Zoo
2.4
km
11 Sheldon Ave NE
Grand Rapids Children's Museum
660 m
606 Front Ave NW
Fish Ladder Park
1.4
km
Church
Cathedral of Saint Andrew
1.2
km
126 College Ave SE
Heritage Hill Historic District
1.4
km
Market
Downtown Market shopping
1.4
km
115 College Ave SE
Voigt House Victorian Museum
1.5
km
101 Fulton St E
Veterans Memorial Park
640 m
Downtown
900 m
Museum
Meyer May House
2.2
km
647 Monroe Ave NW
Sixth Street Park
1.2
km
Calder Plaza Building
La Grande Vitesse
1.7
km
Market
Downtown Market Grand Rapids
1.2
km
233 Fulton St E
Grand Rapids Masonic Temple
950 m
301 Ionia Ave SW
Heartside Park
1.1
km
Church
Basilica of Saint Adalbert
1.4
km
Gallery
LaFontsee Galleries
2.1
km
Nearby
Stadium
Van Andel Arena
460 m
Museum
Grand Rapids Art Museum
320 m
Event hall
Grand Center
460 m
Museum
The Gerald Ford Presidential Museum
590 m
Park
Rosa Parks Circle
250 m
303 Pearl St NW
Gerald R Ford Museum
450 m
220 Front Ave NW
Ah-Nab-Awen Park
570 m
25 Division Ave S Suite 125
The Ruse
580 m
2 Fulton St W
Urban Institute for Contemporary Arts
550 m
Bridge
The Blue Bridge
160 m
Church
Fountain Street Church
580 m
Night club
Cygnus27
150 m
Restaurants
JW Marriott Grand Rapids
80 m
235 Louis St NW
The Kitchen By Wolfgang Puck
200 m
187 Monroe Ave NW Amway Grand Plaza Hotel
ATO Sushi
230 m
180 Monroe Ave NW
Mojo's Dueling Piano Bar & Restaurant
250 m
180 Monroe Ave NW Corner of Pearl and Monroe
The Bull's Head Tavern
280 m
188 Monroe Ave NW
Flanagan's Irish Pub
260 m
139 Pearl St NW
Angel's Thai Cafe
310 m
136 Monroe Center St NW
The Bistro
290 m
11 Monroe Ave NW
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.3
Location
8.7
Service
8.3
Dining
7.0
Guest reviews
7.8/10
based on 3 reviews
8.8
8.8/10 based on 132 reviews
George
United States,
February
2024
7.4/10
The JW Marriott is a top-notch choice. The rooms are spacious and very clean, but a few cleanliness issues took away from the experience. The service is pleasant and helpful overall, but there was a minor incident with missing change. Its ideal location and comfortable amenities make it a first-class facility, perfect for various purposes. Dining was not up to par, especially at the six one six restaurant, but the Chinese food was appealing. Overall, my stay was enjoyable with some minor hiccups.
Rooms
7.0
The room was spacious and very clean, except for some overlooked areas.
Service
8.0
The service was generally pleasant and helpful, except for a small incident.
Location
9.0
The location is ideal for various activities and inclement weather.
Dining
5.0
The dining experience had its ups and downs, with some dishes not meeting expectations.
Facilities
8.0
The facilities were convenient and well-maintained.
Claire
United States,
October
2023
8.2/10
My stay at this hotel was an overall pleasant experience. The rooms were clean and comfortable, and the service provided was excellent. The location was convenient for the event I attended, but there were some minor drawbacks in terms of dining options. The facilities were well-maintained, providing a comfortable and enjoyable stay.
Rooms
9.0
I loved our room next to the open atrium, it was super clean and comfortable. The coffee maker and free coffee pods were a nice touch, along with the complimentary bottled water.
Service
9.0
The staff was excellent in taking care of us and our needs. They were all so nice and accommodating, even though they seemed overworked.
Location
8.0
The hotel's location downtown on the east side of the Grand River was ideal for the event we attended. Despite being close to major venues, it maintained a peaceful ambiance.
Dining
7.0
We enjoyed excellent dining experiences during our stay, particularly in the restaurant. However, we found the prices to be on the higher side for the food offered.
Facilities
8.0
The hotel facilities were well-kept and provided all the necessary amenities for a comfortable stay.
John
United States,
September
2023
8.0/10
The hotel had an awesome view from the 12th floor, but the room was small and not worth the price. Check-in was a bit delayed as they needed to text us for the room key after payment.
Rooms
6.0
The room on the 12th floor had a king-sized bed and an awesome view.
Service
8.0
The staff went out of their way to be friendly and welcoming. They were attentive and very helpful, but they forgot to leave conditioner for the shower when requested.
Location
9.0
The hotel is located downtown on the east side of the Grand River, close to good restaurants and attractions like the Ford Presidential Library. The room had floor-to-ceiling windows with great views.
Dining
9.0
The food was the best ever, especially the breakfast buffet with a world-class omelette crafted by Elvis the chef. However, the dining experience was better on Sundays than on Mondays.
Facilities
8.0
The hotel offers top-notch amenities and oversized showers and tubs.